Front Reception
FUEL Pain & Injury Recovery Clinic recently expanded and is seeking experienced reception staff to support the daily functioning of the multidisciplinary clinic.
Setting FUEL apart from other clinics is… you!
We are seeking a friendly, organized, and detail-oriented individual to join our team as a receptionist in our healthcare clinic. The ideal candidate will be the first point of contact for patients and visitors and will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic.
At FUEL, we offer a positive work environment with competitive wages, and career development opportunities.
What you can expect as part of your role:
Greet and assist patients with a positive and friendly demeanor on the phone and in person.
Manage appointment scheduling and follow-up communications and process insurance billings and payments.
Handle phone calls, emails, voicemails, inquiries, and patient check-ins in a timely manner.
Coordinate and support practitioners to ensure smooth daily operations.
Maintain cleanliness and organization of the reception area and entire clinic, including laundry.
Jane booking software experience is preferred.
Other duties as assigned.
What you bring to the team:
Proven work experience as a receptionist, front office representative, administrator or similar role.
Proficiency in Microsoft Office Suite, social media and Jane App.
Hands-on experience with office equipment (e.g. computers, printers etc.).
Professional attitude and appearance.
Solid written and verbal communication, time management and organizational skills.
Ability to be resourceful and proactive when issues arise.
Customer service attitude and team player.
Assist patients to feel comfortable before, during and after their visits; provide support and compassion to patients.Maintain patient confidentiality and the ability to be discreet and thoughtful.
High school degree; additional certification in Office Management is a plus.
If you are passionate about helping patients address their pain and achieve optimal health and wellness, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining our team to Brandon at hello@fuelclinicedmonton.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted.